User Guides for Mobile Devices

Select the version of app you are running to get to the correct user guide.  See “About” in the app to verify. 

Posted in User Guides for mobile devices

User Guide for 2.4 Release

Note: This user guide covers iOS devices (iPhone & iPad) and Android devices running 2.4

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some Multiple Listing Organizations provide apps are that are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

2_3HELP_login

 

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo (if available), contact info and Multiple Listing Organization branding within the drawer navigation.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the drawer navigation, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (available to select ML boards). A single link is sent to clients that allows them to install the branded app to their mobile device of choice. On login, the client is immediately connected with the agent!

2_3HELP_AgentGettingApp

AGENT Login showing branding

 

2_3HELP_ConsumerBranding

CONSUMER Login showing branding

 

Consumer Login and Manual Sub-branding

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains unbranded. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

2_3HELP_ManualBrand

 

Consumer Login showing MANUAL branding with Agent ID

 

Phone Interface

The main view of the mobile phone (iPhone & Android) app features a top bar with a menu icon on the left to open the drawer navigation, and a magnifying glass on the right to access Search & Filter. The Android also provides a diskette icon to Save a search. Beneath the top bar, users can easily tap Map | Gallery | List to switch views. Search results are map driven and will show equivalent results on Gallery and List views. Gallery and List Views allow the user to sort on iPhone/Android. The Map Thumbnail view and Gallery view on iPad also provide sort.

 

2_4HELP_phoneLayouts

iPhone & Android Interface: Icons & Views

 

iPad Interface

The main view of the iPad features a top bar with a menu icon on the left to open the drawer navigation, a gallery icon to toggle to a full gallery view and a magnifying glass on the right to access Search & Filter. At the bottom of the map view, listings appear as thumbnails and coordinate with the markers shown on the map. Once tapped, a map marker or thumbnail photo will launch the listing details view.

 

2_4HELP_iPadLayouts

iPad Interface: Icons & Views

 

Drawer Navigation

The drawer navigation houses all the MLS function. Agents and consumers on login are provided with a select set of function.To access the function, simply tap on the item and the drawer will slide shut to provide maximum real estate. Tap the menu on the top bar to show and tap to hide or simply drag the area open/shut!

2_3HELP_DrawerNav

Note: Each Multiple Listing Organization configures this menu differently.  The function is based on permissions for Agent/Consumer and the MLS.

Home Assist / Messages - In App communication feature for Agents/Consumers that are logged in.

New Search/Search - Performs a new search

Near Me - Performs a search in your GEO location

Favorites - Brings up Agent or Consumer Favorites

Saved Searches - Brings up Agent or Consumer Saved Searches (for Matrix and Fusion clients, this will also pull in those searches)

My Listings - Performs a query of the signed in Agent’s listings.

Directory - The Agent directory provides a searchable interface for Agents/Consumers to look up Agents and their contact info

My Contacts - Provides a searchable interface for Agents to view MLS contacts.

Share App - Agent’s on login have the ability to share their sub-branded app with clients via text, email, Facebook, Twitter and MLS contact list

Mortgage Calculator - Calculate Payments or Affordability. Note: You can also get to the calculator function within individual listing details.

Login/Logout - Agents and consumers can tap to log in and tap to log out

About - Provides version information and terms & agreements

Feedback - Allows users to view the support site featuring user guide/videos & submit feedback

Help - Provides help for the app

Settings - Provides an On/Off Switch for Dynamic Search Modes. ON (enabled) - A fast paced search that continuously updates as you move the map around (1-50 results at a time) OFF (disabled) - A slower paced search that doesn’t automatically update when moving the map (1-350 results at a time).

 

Home Assist for Agents and Messages for Consumers Note: Agent only and certain apps will not feature Home Assist / Messages.

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! Once Agent’s share their app, clients will appear within the client tab. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see. Clients will only see the Messages tab illustrated below.

RE_iPad_fig6

 

iPhone example showing Home Assist for Agents

 

Search Function (Using the search input field and search options/filters) 

To start searching, tap the magnifying glass in the upper-right of the device or from the drawer navigation tap “New Search/Search.”  Users can easily see at the top of Search & Filters whether they are searching the map bounds, current location, a drawn area or enter text to populate the search input area with NEW location-based filters. Auto-complete will populate all matching results in a list, and users can simply tap to add to the top input area. Up to 5 locations within the search input may be added at a time, making searching multiple cities, counties, etc. easier than ever. All apps provide the ability to enter an address, zip code (up to 5 at a time) and MLS# (up to 5 at a time) as well.   Note: Tap “Need Help?” on iOS or the help icon on Android to view the terms that your App allows for location-based auto complete filters.  Filters vary by MLS and on login, Agents may have more advanced filters. 

Once search filters are set and saved, touch the blue “Search” on iPhone/iPad. On Android you will tap the “Search” at the bottom of the screen.  A query will run and retrieve listings that match the criteria. To set the filters back to the default settings, tap on “Reset” on iOS. This won’t clear your specified location or drawn area on the map, just the filter set. On Android, tap “Reset All” and it will clear the location AND filter list.

2_4HELP_SearchFilter

 

 Search Function (Map Bounds)

Searching within the map bounds will return listings within the bounds of where the map is set. Zoom in or out to control the map bounds. Going to the gallery and list views will also show listings within the map bounds and keep things in sync.

 

Search Function (Draw Area)

A search may also be performed by drawing an area on the map. Select the pencil tool (on the map) and draw a shape on the map. A query will run to retrieve listings that match the area drawn on the map. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted to refine results even more.

 

Search Function Location (Near Me/Current Location)

Ensure Location Services is turned on for the app in Settings on your phone or iPad. Once turned on, the app can identify your location on the map and find homes near you. Within filters you can also adjust the search radius or zoom in or out on the map to adjust your location. To perform a search by using your current location, tap “Near Me” in the drawer navigation or select Current Location within the search input.

 

Saving Searches

Save search results by selecting the white “Save Search” at the bottom of the iPhone/iPad Search & Filter screen. On Android, tap on the gray Diskette icon in the upper right. Enter a name for the search, and this can now be accessed from the drawer navigation – “Saved Searches.  Manage the list of Saved Searches by selecting “Edit” and then “Delete” or Swipe to delete from the list. Note: Matrix and Fusion clients can also find these searches on a separate tab.

 

Viewing Listing Details

Select a listing by tapping on a map marker, thumbnail, gallery or list item. When tapped, the details tab expands upwards with property photos and details. The listing count appears at the top and users can swipe listing to listing to view all results in a larger view. Details may be viewed on all devices in both portrait and landscape views. To enlarge photos, single tap and then pinch-to-zoom. Swipe to view all the photos in a larger scale.

2_3HELP_DetailsView

Details View shown on all devices.

 

Details View Actions

Within a property listing, a variety of actions are available on the details footer bar.  On both iPhone and Android these actions will show and hide when scrolling upwards to provide more viewing area. *Note: Actions vary by MLS and some are available only with  Agent login.

Tapping on the star will save it to the Favorites.  You can access all your favorites within the drawer navigation.

Get Directions takes you outside the app to the native Maps (outside of the app) where you can get turn by turn directions. Close the native maps app and return to the mls app when finished.  On iOS to return to the app you can double tap on the Home button to easily return to the MLS app or use a four finger swipe on iPad.

Map will show that listing alone within the context of the map.

Share* enables sending a link of this property via text message, email, Twitter and Facebook and *Home Assist/Messages. *Available for select MLS

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile or Book A Showing. *Available for select MLS

Calculate - Calculate Mortgage Payments or Affordability. The price of the listing will be pre-filled and get you started immediately. Note: You can also get to the calculator function within the drawer navigation.

Contact will provide a popup with agent contact information for that listing.

Add your own photo* Users can add a photo that will only appear only on the device. Manage these photos by going to “My Photos” within the drawer navigation.  *Available for select MLS

Posted in User Guide for 2.4

Mobile User Guide (version 2.3.4 – 2.3.6)

Note: This user guide covers iOS devices (iPhone & iPad) and Android devices

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some Multiple Listing Organizations provide apps are that are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

2_3HELP_login

 

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo (if available), contact info and Multiple Listing Organization branding within the drawer navigation.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the drawer navigation, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (available to select ML boards). A single link is sent to clients that allows them to install the branded app to their mobile device of choice. On login, the client is immediately connected with the agent!

2_3HELP_AgentGettingApp

AGENT Login showing branding

 

2_3HELP_ConsumerBranding

CONSUMER Login showing branding

 

Consumer Login and Manual Sub-branding

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains unbranded. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

2_3HELP_ManualBrand

 

Consumer Login showing MANUAL branding with Agent ID

 

Main Interface

The main view of the mobile phone (iPhone & Android) app features a top bar with a menu icon on the left to open the drawer navigation, and a magnifying glass on the right to access Search & Filter. The Android also provides a diskette icon to Save a search. Beneath the top bar, users can easily tap Map | Gallery | List to switch views. Search results are map driven and will show equivalent results on Gallery and List views. Gallery and List Views allow the user to sort on iPhone/Android. The Gallery view on iPad is the only view providing a sort.

2_3HELP_MobilePhone

iPhone & Android Interface: Icons & Views

 

The main view of the iPad features a top bar with a menu icon on the left to open the drawer navigation, a gallery icon to toggle to a full gallery view and a magnifying glass on the right to access Search & Filter. At the bottom of the map view, listings appear as thumbnails and coordinate with the markers shown on the map. Once tapped, a map marker or thumbnail photo will launch the listing details view.

2_3HELP_iPadUI

iPad Interface: Icons & Views

 

Drawer Navigation

 

The drawer navigation houses all the MLS function. Agents and consumers on login are provided with a select set of function.To access the function, simply tap on the item and the drawer will slide shut to provide maximum real estate. Tap the menu on the top bar to show and tap to hide or simply drag the area open/shut!

2_3HELP_DrawerNav

Note: Each Multiple Listing Organization configures this menu differently.  The function is based on permissions for Agent/Consumer and the MLS.

Home Assist / Messages - In App communication feature for Agents/Consumers that are logged in.

New Search/Search - Performs a new search

Near Me - Performs a search in your GEO location

Favorites – Brings up Agent or Consumer Favorites

Saved Searches – Brings up Agent or Consumer Saved Searches (for Matrix and Fusion clients, this will also pull in those searches)

My Listings - Performs a query of the signed in Agent’s listings.

Directory - The Agent directory provides a searcable interface for Agents/Consumers to look up Agents and their contact info

My Contacts - Pulls in all of the Agent’s MLS contacts

Share App - Agent’s on login have the ability to share their sub-branded app with clients via text, email, Facebook, Twitter and MLS contact list

Login/Logout - Agents and consumers can tap to log in and tap to log out

About - Provides version information and terms & agreements

Feedback - Allows users to view the support site featuring user guide/videos & submit feedback

Help - Provides help for the app

 

Home Assist for Agents and Messages for Consumers Note: Agent only and certain apps will not feature Home Assist / Messages.

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! Once Agent’s share their app, clients will appear within the client tab. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see. Clients will only see the Messages tab illustrated below.

RE_iPad_fig6

 

iPhone example showing Home Assist for Agents

 

Search Function (Using the search input field and search options/filters)

To start searching, tap the magnifying glass in the upper-right of the device or from the drawer navigation tap New Search/Search. Users can either use the map bounds to search or use the search input field.  Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be entered for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. 

Once search filters are set and saved, touch the blue “Apply” on iPhone/iPad. On Android you will tap the “Search” and “Apply” buttons at the bottom of the screen.  A query will run and retrieve listings that match the criteria. To set the filters back to the default, tap on “Reset All”. This won’t clear your specified location or drawn area on the map, just the filter set.

2_3HELP_SearchFilter

 

Dynamic Map Search (NEW)

This new update features a dynamic map search, meaning as you move & pan the map it searches. If you are going off your current location or have the map set at a certain location, please zoom or pan to find listings. In the upper left there is a status bar showing the number of listings when applicable or it will say: “Sorry no listings found – adjust map or filters.”  If you zoom the map way out, revealing the entire state it will search the entire MLS and show a sample of 50 listings that match your criteria. As you continue to filter, zoom in or draw an area on the map, you will refine the results even more.

Note: Within the search input on the search and filter screen, if you leave the top search field empty, it will search the map location. If you DO enter a location (address, city, zip, or MLS# it will automatically zoom to that specific location.)

 

Search Function (Draw on the Map)

A search may also be performed by drawing an area on the map. Select the pencil tool (on the map) and draw a shape on the map. A query will run to retrieve listings that match the area drawn on the map. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted to refine results even more.

 

Search Function Location (Near Me)

Ensure Location Services is turned on for the app in Settings on your phone or iPad. Once turned on, the app can identify your location on the map and find homes near you. Within filters you can also adjust the search radius or zoom in or out on the map to adjust.

 

Saving Searches

Save search results by selecting the white “Save Search” at the bottom of the iPhone/iPad Search & Filter screen. On Android, tap on the gray Diskette icon in the upper right. Enter a name for the search, and this can now be accessed from the drawer navigation – “Saved Searches.  Manage the list of Saved Searches by selecting “Edit” and then “Delete” or Swipe to delete from the list. Note: Matrix and Fusion clients can also find these searches on a separate tab.

 

Viewing Listing Details

Select a listing by tapping on a map marker, thumbnail, gallery or list item. When tapped, the details tab expands upwards with property photos and details. The listing count appears at the top and users can swipe listing to listing to view all results in a larger view. Details may be viewed on all devices in both portrait and landscape views. To enlarge photos, single tap and then pinch-to-zoom. Swipe to view all the photos in a larger scale.

2_3HELP_DetailsView

Details View shown on all devices.

 

Details View Actions

Within a property listing, a variety of actions are available on the details footer bar.  On both iPhone and Android these actions will show and hide when scrolling upwards to provide more viewing area. *Note: Actions vary by MLS and some are available only with  Agent login.

Tapping on the star will save it to the Favorites.  You can access all your favorites within the drawer navigation.

Get Directions takes you to the native Maps (outside of the app) where you can get turn by turn directions.

Map will show that listing alone within the context of the map.

Share* enables sending a link of this property via text message, email, Twitter and Facebook and *Home Assist/Messages. *Available for select MLS

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Add your own photo* Users can add a photo that will only appear only on the device. Manage these photos by going to “My Photos” within the drawer navigation.  *Available for select MLS

Posted in User Guide for 2.3.4-2.36

Version 2.3.4 Overview Videos -For iOS & Android

This new update features a dynamic map search, meaning as you move and pan the map it searches. If you are going off your current location or have the map set at a certain location, please zoom out or pan to find listings. In the upper left there is a status bar showing the number of listings when applicable or it will say: “Sorry no listings found – adjust map or filters.”

If you zoom the map way out, revealing the entire state it will search the entire Listing Area and show a sample of listings that match your criteria. As you continue to filter, zoom in or draw an area on the map, you will refine the results even more.

Note: Within the search input on the search and filter screen, if you leave that top search field empty, then it goes off of the map location. See the map tab to view your search area or zoom out like mentioned above. If you DO enter a location (address, city, zip, or listing# it will automatically zoom to that specific location.)

2.3.4 iPhone Overview Video

2.3.4 iPad Overview Video

2.3.4 Android Overview Video - http://help.ikenex.com/

Posted in 2.3 Overview Demos (iPhone | iPad | Android)

User Guides for iOS and Android (2.2 version)

Select the user guide below if you are using version 2.2:

iPad    |     iPhone    |    Android

Posted in User Guides for mobile devices

Communication Overview for Agents & Clients (Video)

 

Communication_2_Overview.mov

Posted in What's new in 2.0

iPad User Guide

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some MLS apps are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login at the bottom and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

RE_iPad_fig1

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo, contact info and MLS branding within the drawer navigation.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the drawer navigation, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (available to select MLS boards) . A single link is sent to clients that allows them to install the branded app to their mobile device. On login, the client is immediately connected with the agent!

RE_iPad_fig2

 

Consumer Login and Manual Sub-branding

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains branded to the MLS with no agent specified. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

RE_iPad_fig3

 

iPad User Interface

The main view of the iPad app features a map with house markers, drawer navigation, listing thumbnails and various controls.

RE_iPad_fig4

Note:  Green and Red map markers that may appear on the map, do not apply to all MLS and depend on login permissions.

 Drawer Navigation

RE_iPad_fig5

The drawer navigation houses all the MLS function. Agents and consumers on login are provided with a select set of function.To access the function, simply tap on the item and the drawer will slide shut to provide maximum real estate. Tap the menu on the top bar to show and tap to hide!

Note: Each MLS configures this menu differently.  The function is based on permissions for Agent/Consumer and the MLS.

Home Assist / Messages – In App communication feature for Agents/Consumers that are logged in.

New Search – Performs a new search

Near Me – Performs a search in your GEO location

My Listings - Performs a query of the signed in Agent’s listings. The results will appear on the map and thumbnail view

Featured Properties - This is a “search for me” query featuring various “Active” homes in the MLS. When tapped, the resultswill appear on the map and thumbnail view (Not available for all MLS)

Agents – The Agent directory provides a searcable interface for Agents/Consumers to look up Agents and their contact info

My Contacts - Pulls in all of the Agen’t s MLS contacts

Share App - Agent’s on login have the ability to share their sub-branded app with clients via text, email, Facebook, Twitter and MLS contact list

Login/Logout – Agents and consumers can tap to log in and tap to log out

About – Provides version information and terms & agreements

Feedback – Allows users to view the support site featuring user guide/videos & submit feedback

Help - Provides 4 help screens to get you started using the app

 

“NEW” Home Assist for Agents and Messages for Consumers

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! If Agent’s shared their app prior to the 2.0x release, clients will slowly appear in the app. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see.

The best way to understand this new feature for Agents/Consumers is to view the provided video - Communication Overview for Agents & Clients

RE_iPad_fig6

Search Function (Using the search input field and search options/filters)

To start searching, touch the input field in the upper right or tap “New Search” within the drawer navigation. Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be typed for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. Once search filters are set and saved, touch the blue “Search” button. A query will run and retrieve listings that match the criteria. All listings appear within the Search Results Tab at the bottom and on the map. To set the filters back to the default, tap on “clear” and then “clear all” to confirm. This won’t clear your specified location or drawn area on the map.

RE_iPad_fig7

 

Search Function (Draw on the Map)

A search may also be performed by drawing an area on the map. Select the pencil tool (on the map) and draw a shape on the map. A query will run to retrieve listings that match the area drawn on the map. Once retrieved, all listings appear within the Search Results Tab at the bottom. Houses are also shown as markers within the drawn area on the map. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted to refine results even more.

RE_iPad_fig8 

Search Function Location (Show My Location and Find Listing Near Me)

Ensure Location Services is turned on for the app in Settings. Once turned on, you can identify your location on the map and find homes near you by selecting the locate icon in the upper-right corner. Within filters you can also adjust the search radius around the location.

RE_iPad_fig9

Saving Searches

Save search results by selecting the gray “Save” button in the Search Options popover or within the Search Results Tab area. Enter a name for the search to access later via My Saved Searches. Manage the list of Saved Searches by selecting “Edit” and then “Delete”. 

RE_iPad_fig10

 

Viewing Listing Details

Select a listing from the results list view/map view and a mini details popover appears. When tapped, the details tab expands upwards with property photos and specs.

The Details Tab can be toggled shut by tapping on the tab or dragging downward. The map and details view are always in sync.
RE_iPad_fig11

Details View Interactions

View photos and listing specs by swiping vertically. Sort and save searches by tapping the buttons to the right of the thumbnail listing area. To enlarge photos, single tap and then pinch-to-zoom. Swipe to view all the photos in a larger scale. View multiple listings by swiping horizontally or using the arrows. Note: in the lower left you can view the search result listing count (i.e. 23/350)

 RE_iPad_fig12

 

Details View Actions

Within a property listing, you have a variety of actions on the details footer bar.  *Note: Actions vary by MLS and some are available only with  Agent login.

RE_iPad_fig13

Tapping on the star will save it to the Favorites List just beneath the search results. You can access all your favorites by selecting the star on the left.

Get Directions takes you to the native iPad Maps (outside of the app) where you can get turn by turn directions.

Share* enables sending a link of this property via text message, email, Twitter and Facebook. New in 2.0 Agents can share a home directly to “Home Assist”, which puts the listing right in any chat. Consumers also have this option of sharing to “Chat”.  *Available for select MLS

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Add your own photo* Tap on the camera icon positioned just beneath the last photo on the left side of details, and you can add a photo that will only appear on the device. Manage these photos by going to “My Photos”  *Available for select MLS

 

 

 

 

 

Posted in User Guides for mobile devices

Android User Guide

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some MLS apps are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login at the bottom and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

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Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo, contact info and MLS branding within the menu.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the lower right corner of the menu, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (*available to select MLS boards). A single link is sent to clients that allows them to install the branded app to their mobile device. On login, the client is immediately connected with the agent! Note:

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Consumer Sub-branding after Download

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains branded to the MLS with no agent specified. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

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Main Menu (Agent)

The main view of the Android app, features the Agent’s branding and a swipeable menu showing various functions on the two pages.

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Note: Each MLS configures this menu differently.  The function is based on permissions for Agent/ MLS.

 

Main Menu (Consumer)

If the consumer is shared the app, then they will see the Agent’s branding within the app. The main view of the Android app, features a swipeable menu showing various functions on the two pages.

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“NEW” Home Assist for Agents and Messages for Consumers

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! If Agent’s shared their app prior to the 2.0x release, clients will slowly appear in the app. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see.

The best way to understand this new feature for Agents/Consumers is to view the provided video - Communication Overview for Agents & Clients

 

Search Function (Using the search input field and search options/filters)

To start searching tap “Search” on the main menu, or in other views tap the search input field. Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be typed for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. Once search filters are set and saved, touch the blue “Search” button. A query will run and retrieve listings that match the criteria. All listings appear within the Search Results Tab at the bottom and on the map. To set the filters back to the default, tap on “clear” and then “clear all” to confirm. This won’t clear your specified location or drawn area on the map.

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Search Function (Results)  Search results are shown both on the map and in list format. House markers are visible on the map to select and view details. Blue markers – Active Listings

Blue markers & with arrow – Price Reduced | Red markers – Inactive Listings (Sold, Pending, etc.) Green Markers – Open House

Note:  Green and Red map markers that may appear on the map, do not apply to all MLS and depend on login permissions.

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Search Function (Draw Search)

A search may also be performed by drawing an area on the map. Select the Pencil tool on the bottom toolbar and draw a shape on the map.

A query will run to retrieve listings that match the area drawn on the map. Once retrieved, all listings will appear within the area drawn. Clear the drawn area by tapping on the red “X”. List view is also available at the bottom. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted.

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Search Function (Homes Near Me)

Ensure Location Services is turned on for the app in Settings. Go to the main menu and select “Near Me.” Within filters you can also set a radius around your location (i.e. 5 miles).

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Saving Searches

Save search results by selecting the “Save Search” button beside the search input field. Enter a name for the saved search. Saved searches can be accessed via the main menu. Manage the Saved Search list by performing a “long press” on the saved search.  A dialog will appear with the option to “remove” from the saved searches. Note: Users need to be logged in to Save Searches.

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Viewing Listing Details

Select a property from the List or Map view to see the Listing Details. Look at one listing or swipe horizontally or tap on the arrows to view multiples from your search results. Scroll vertically to view all listing information and details.

Tap on the star to add to your favorites. Favorites are accessed via the main menu or page curl icon (on the footer of list & map views).

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The gray actions bar features the following actions:

- Get Directions takes you to the native Maps (outside of the app) where you can get turn by turn directions.

Show Listing on Map

- Share* enables sending a link of this property via text message, email, Twitter and *Facebook. New in 2.0 Agents can share a home directly to “Home Assist”, which puts the listing right in any chat. Consumers also have this option of sharing to “Chat”.  *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Add your own photo* Tap on the camera icon positioned just beneath the last photo on the left side of details, and you can add a photo that will only appear on the device. Manage these photos by going to “My Photos”  *Available for select MLS

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Details View (Favorites)

Tap on the star within Listing Details to add the property to a favorites list. Favorites are accessed via the main menu.

Manage the Favorites list by performing a “long press”on the listing. A dialog with a number of options will appear, including “remove from favorites”. Note: Users need to be logged in to Save Favorites.

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Posted in User Guides for mobile devices

iPhone User Guide

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some MLS apps are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login at the bottom and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

RE_iPhone_fig1

 

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo, contact info and MLS branding within the drawer navigation.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the drawer navigation, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (available to select MLS boards). A single link is sent to clients that allows them to install the branded app to their mobile device. On login, the client is immediately connected with the agent!

RE_iPhone_fig2

 

Consumer Login and Manual Sub-branding

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains branded to the MLS with no agent specified. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

RE_iPhone_fig12

 

Drawer Navigation  

RE_iPhone_fig5The drawer navigation houses all the MLS function. Agents and consumers on login are provided with a select set of function.To access the function, simply tap on the item and the drawer will slide shut to provide maximum real estate. Tap the menu on the top bar to show and tap to hide!

Note: Each MLS configures this menu differently.  The function is based on permissions for Agent/Consumer and the MLS.

Home Assist / Messages – In App communication feature for Agents/Consumers that are logged in.

New Search – Performs a new search

Near Me – Performs a search in your GEO location

My Listings - Performs a query of the signed in Agent’s listings. The results will appear on the map and thumbnail view

Featured Properties - This is a “search for me” query featuring various “Active” homes in the MLS. When tapped, the resultswill appear on the map and thumbnail view (Not available for all MLS)

Agents – The Agent directory provides a searcable interface for Agents/Consumers to look up Agents and their contact info

My Contacts - Pulls in all of the Agen’t s MLS contacts

Share App - Agent’s on login have the ability to share their sub-branded app with clients via text, email, Facebook, Twitter and MLS contact list

Login/Logout – Agents and consumers can tap to log in and tap to log out

About – Provides version information and terms & agreements

Feedback – Allows users to view the support site featuring user guide/videos & submit feedback

 

 

“NEW” Home Assist for Agents and Messages for Consumers

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! If Agent’s shared their app prior to the 2.0x release, clients will slowly appear in the app. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see.

The best way to understand this new feature for Agents/Consumers is to view the provided video - Communication Overview for Agents & Clients

RE_iPad_fig6

 

Search Function (Using the search input field and search options/filters)

To start searching tap “New Search” within the drawer navigation or the blue magnifying glass. Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be typed for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. Once search filters are set and saved, touch the blue “Search” button. A query will run and retrieve listings that match the criteria. All listings appear within the Search Results Tab at the bottom and on the map. To set the filters back to the default, tap on “clear” and then “clear all” to confirm. This won’t clear your specified location or drawn area on the map.

RE_iPhone_fig6

 

 

Search Function (Results)  Search results are shown both on the map and in list format. House markers are visible on the map to select and view details. Blue markers – Active Listings

Blue markers with arrow – Price Reduced | Red markers – Inactive Listings (Sold, Pending, etc.) | Green Markers – Open House

Note:  Green and Red map markers that may appear on the map, do not apply to all MLS and depend on login permissions.

RE_iPhone_fig7

Search Function (Draw Search)

A search may also be performed by drawing an area on the map. Select the pencil tool on the bottom toolbar and draw a shape on the map.

A query will run to retrieve listings that match the area drawn on the map. Once retrieved, all listings will appear within the area drawn. List view is also available at the bottom. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted.

RE_iPhone_fig8A

Search Function (Homes Near Me)

Ensure Location Services is turned on for the app in Settings. From the drawer navigation select “Near Me.” Within filters you can also set a radius around your location (i.e. 5 miles).

RE_iPhone_fig9

Saving Searches

Save search results by selecting “Save Search” beneath the search input field. Enter a name for the saved search. Saved searches can be accessed via the main menu or the page curl icon (located on the footerbutton bar of maps/list view. Manage the Saved Search list by selecting “Edit” and “Delete”.

RE_iPhone_fig10

Viewing Listing Details

Select a property from the List or Map view to see the Listing Details. Look at one listing or swipe horizontally or tap on the arrows to view multiples from your search results. Scroll vertically to view all listing information and details.

Tap on the star to add to your favorites. Favorites are accessed via the main menu or page curl icon (on the footer of list & map views).

The gray actions bar features the following actions:

- Get Directions takes you to the native iPad Maps (outside of the app) where you can get turn by turn directions.

- Show Listing on Map

- Share* enables sending a link of this property via text message, email, Twitter and Facebook. New in 2.0 Agents can share a home directly to “Home Assist”, which puts the listing right in any chat. Consumers also have this option of sharing to “Chat”.  *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Add your own photo* Tap on the camera icon positioned just beneath the last photo on the left side of details, and you can add a photo that will only appear on the device. Manage these photos by going to “My Photos”  *Available for select MLS

RE_iPhone_fig11

 

 

Posted in User Guides for mobile devices